You can ask us to delete the personal data membership.lk holds about you at any time. This page explains how.
How to ask
- Email [email protected] with the subject "Data deletion request".
- Include your name and the mobile number or email address you use with membership.lk. If you connected a Facebook, WhatsApp Business or Instagram account, tell us the business or Page name too.
- We will confirm your identity (usually with a one-time code to your phone or email) and reply with a reference number.
We complete deletion within 30 days and confirm by email when it is done.
What we delete
- Your membership.lk account, contact details and photo.
- Your form answers and message history held by us.
- Any access tokens and account details received from Meta (Facebook, WhatsApp, Instagram) for accounts you connected.
What we may keep
- Payment records, where tax or accounting law requires us or the organisation to keep them. We keep only what is needed and delete it when the legal period ends.
- Records an organisation must keep about its own members. If you want an organisation to delete your membership, we will pass your request to it.
Removing membership.lk from Facebook
If you connected a business account through Facebook, you can also remove our access yourself:
- On Facebook, open Settings & privacy → Settings.
- Go to Business integrations (or Apps and websites).
- Find Membership LK and click Remove.
This stops our access straight away. To delete the data we already hold, also send us a request as described above.
Questions
Email [email protected]. See our privacy policy for more about how we use your data.